GreenFitOn Application Terms of Service

What do the individual definitions mean? The following terms have the meaning given below: 1. GreenFitOn Application – our application operating in a web version (available at https://app.greenfiton.com) and a mobile version, available on Google Play and the App Store, through which we provide the User with the Services described in these Terms. The mobile version is the functional equivalent of the web version – the User uses one shared Account across both versions. 2. Survey – a set of questions displayed in the GreenFitOn Application after creating an Account, or at the User's request to change their Training Path, concerning, among other things, age, weight, height, sex, training goal, fitness level, training location, training days, illnesses or injuries, diet, frequent travel, and motivation for training and expectations of the GreenFitOn Application, forming the basis for selecting a Training Path. 3. Contact Details – our email address: kontakt@greenfiton.com and our correspondence address: Sylwia Subik, conducting business under the name Polska Akademia Trenerów i Instruktorów Sportu GREEN WAY SYLWIA SUBIK, address: al. Niepodległości 40, lok. 15, 23-204 Kraśnik, Poland, Tax ID (NIP): 7151587113, REGON: 060508080. 4. Account – the User's individual account created in the GreenFitOn Application, enabling use of the Services available in the GreenFitOn Application, available after registration in accordance with § 4 below. 5. Training Materials – training materials made available in the GreenFitOn Application, including in particular video recordings of workouts, training plans, training recommendations, and other content related to carrying out a Training Path. 6. Trial Period – a 14-day, free-of-charge period of access to the Services, made available to the User before the start of a paid Subscription, after the User creates an Account, during which the User does not need to provide payment details. 7. Payment Operator – an external payment service provider through which you may make payments for a Subscription. 8. Content Advisor – a person involved in developing the Training Path system, with access to the Users' panel in order to analyze User progress and optimize the Training Path selection algorithm, acting under the terms set out in § 4 below. 9. Privacy Policy – a document describing the rules for processing personal data in the GreenFitOn Application, available in the Application or at: https://www.greenfiton.com/privacy 10. Terms of Service – the GreenFitOn Application Terms of Service. 11. Subscription – paid access to the Services, offered on a monthly or annual basis, with automatic renewal, provided through the Payment Operator. 12. Training Path – an automated training path tailored to the User, selected based on the answers provided in the Survey, comprising a set of Training Materials arranged in a logical sequence. 13. Leading Trainer – a person who conducts the workouts made available in the GreenFitOn Application and appears in the Training Materials. Leading Trainers do not have access to Users' Accounts or data. 14. You, User – a person who uses the GreenFitOn Application and meets the conditions described in § 2 below. 15. Services – services available in the GreenFitOn Application after purchasing a Subscription or during the free Trial Period, including in particular access to a matched Training Path and Training Materials.

1. What are these Terms about? These Terms describe the rules for using the GreenFitOn Application, the types of our Services, and the rights and obligations of Users and the owner of the GreenFitOn Application. 2. What is GreenFitOn's role? We are responsible for making the GreenFitOn Application and all related Services available to the User, including in particular selecting a Training Path based on the Survey and providing access to Training Materials. 3. Nature of GreenFitOn's Services. The Services we provide are informational, educational, and training in nature. We do not provide medical, physiotherapy, or dietetic services. The GreenFitOn Application is not a diagnostic or therapeutic tool. The Services do not replace individual consultation with a personal trainer, physiotherapist, or physician. The selection of a Training Path is purely auxiliary and is based on data provided by the User themselves in the Survey. 4. Health disclaimer. None of the functionalities of the GreenFitOn Application is intended for medical purposes, and none constitutes a medical device or medical software. Before starting any workouts, we recommend consulting a physician, in particular if you suffer from chronic illnesses, injuries, or other health limitations, or a physiotherapist. We are not liable for consequences resulting from performing exercises without appropriate medical consultation, in particular where the User provided false or incomplete information about their health in the Survey, or ignored clear contraindications to performing a given workout. 5. Who may use the GreenFitOn Application? The GreenFitOn Application may be used by an adult natural person with full legal capacity. 6. Basic obligations of the User. Your basic obligations include: a. using the GreenFitOn Application in accordance with the law, good practice, the provisions of these Terms, and generally applicable legal regulations; b. providing us with correct data and information that you are authorized to use; c. refraining from actions that threaten the security of the GreenFitOn Application and the data stored in it; d. providing truthful and complete information in the Survey about your wellbeing, fitness level, and training capabilities that may affect the selection of exercises.

1. Hardware and system requirements. To use the web version of the GreenFitOn Application, a device connected to the Internet and an up-to-date web browser such as Chrome, Firefox, Edge, or Safari (or an equivalent) is sufficient. To use the mobile version, a mobile device with an operating system meeting the minimum requirements set by Google Play or the App Store is required. 2. Cost of data transmission. The costs of data transmission associated with using the GreenFitOn Application are borne by the User, on the terms set out in agreements concluded with telecommunications operators or Internet providers. 3. Access to device features. Some functions of the GreenFitOn Application may require granting access to selected device features, such as push notifications. Granting such permissions is voluntary – the application works properly without them, except that push notifications will not be received. You may withdraw your consent at any time in your device settings or in the GreenFitOn Application.

1. Requirement to create an Account. To use our Services, the User must create an Account. 2. Creating an Account. To create an Account, the User must: a. provide their first and last name and email address in the registration form, or register using a Google or Apple account; b. set a password in accordance with our guidelines (applicable to registration via email address); c. accept the Terms of Service and confirm that they have read the Privacy Policy; d. in the case of registration via email address – click the activation link sent by email. 3. Scope of data collected during registration. Registration requires the User's first and last name and email address. 4. Responsibility for Account confidentiality. The User is responsible for keeping the credentials needed to log in to the Account confidential. 5. Conclusion of the contract for the Account-hosting Service. Upon activation of the Account, we enter into a free-of-charge, indefinite-term contract with the User for the provision of the Account-hosting service. The Account is available 7 days a week, 24 hours a day, except for technical downtime, during which access may be temporarily limited. 6. Termination by the User of the contract for the Account-hosting Service. The User may, at any time and without giving a reason, terminate the contract for the Account-hosting Service and delete their Account, using the functionality of the GreenFitOn Application available under Profile → My Account → Delete my account. Simply deleting the GreenFitOn Application from a device does not constitute deletion of the Account or termination of the contract. 7. Suspension and termination by us of the contract for the Account-hosting Service. In the event the User breaches the obligations set out in § 2 (Your basic obligations), we may, within a 7-day notice period, block the User's access to their Account. We may terminate the contract for the Account-hosting Service with the User, subject to a 7-day notice period, by sending an email to the address provided by the User on the registration form. 8. Consequences of not logging into the Account. If the User does not log in to their Account for a period longer than 24 months, we may terminate the contract for the Account-hosting Service with them. In that case we will also observe a 7-day notice period. If the User does not log in to their Account during the notice period, the Account and the User's data will be permanently deleted. 9. Account functionalities. Through the Account, the User may use the following Services: a. during the Trial Period (free of charge, for 14 days from Account creation): access to Training Materials in the web and mobile version using one shared Account; completing the Survey and receiving a matched Training Path; changing the Training Path by completing another Survey; tracking progress in carrying out the Training Path; receiving push and email notifications in accordance with § 6 below; leaving a voluntary review of a completed workout (reviews are not published or made available to other Users and are used solely to develop the Training Path system). b. within the Subscription (after the Trial Period ends): all functionalities listed in point a. above; managing the Subscription in accordance with § 5 below; using other auxiliary Services available and described directly in the GreenFitOn Application. 10. Survey and Training Path selection. After creating an Account, we ask the User to complete the Survey. Based on the answers provided in the Survey, we select an appropriate Training Path for the User. 11. Changing the Training Path. If the User abandons their current Training Path and wishes to change it, they will receive another Survey, on the basis of which a new Training Path will be prepared. 12. Nature of the Training Path. The Training Path is selected in an automated manner based on the answers provided in the Survey. The Training Path constitutes a training recommendation and does not replace individual consultations with a personal trainer or medical advice. 13. Leading Trainers. The User does not choose their own Leading Trainer and does not establish individual cooperation with one through the GreenFitOn Application. GreenFitOn does not act as an intermediary connecting Users with external trainers. 14. Content Advisor. The Content Advisor participates in creating and developing the Training Path and Training Materials system available in the GreenFitOn Application. For this purpose, they analyze User progress in the internal panel, identify cases where a Training Path or Training Material is not properly matched to Users, and flag the need for modification or change in the system. The Content Advisor does not make individual changes to the Training Path assigned to a specific User – the selection of the Training Path remains automated. 15. Limits on the Content Advisor's access. The Content Advisor obtains access to User data only to the extent necessary to create and develop Training Paths. The Content Advisor has no ability to export User data outside the GreenFitOn Application system. Communication with the User, if conducted, takes place exclusively through the internal GreenFitOn panel, without disclosing Users' contact details to the Content Advisor. Leading Trainers do not communicate directly with Users and do not gain access to their data. 16. No access for trainers to add Users. Trainers have no ability to add their own clients to the system, create Accounts for them, or assign them to themselves.

1. Subscription model. The GreenFitOn Application operates on a paid subscription model. It offers a monthly and an annual Subscription. Subscription payments renew automatically for successive periods of the same length until cancelled. 2. Trial Period. Before starting a paid Subscription, the User may take advantage of a 14-day free Trial Period. During the Trial Period, the User does not need to provide payment details. After the Trial Period ends, access to paid functionalities expires unless the User purchases a Subscription. 3. Starting a Subscription. After the Trial Period ends, to continue using the Services, the User must purchase a Subscription by providing payment details. Payment is processed through the Payment Operator. 4. Automatic renewal. The Subscription renews automatically at the end of each billing period unless the User cancels it before the renewal date. Renewal occurs by charging the User's payment method. 5. Cancelling the Subscription. You may cancel your Subscription at any time, using the functionality of the GreenFitOn Application, your account settings in Google Play, the App Store, or the Payment Operator's panel, depending on how the contract was concluded. Cancellation takes effect at the end of the paid billing period. Subject to the statutory right of withdrawal, cancellation does not result in a refund for the current billing period – the User retains access to the Services until the end of that period. 6. Subscription price. Current Subscription prices (monthly and annual) are displayed in the GreenFitOn Application at the stage of choosing a subscription plan, before the contract is concluded. 7. Conclusion of the Subscription contract. Current Subscription prices (in gross amounts) are displayed in the GreenFitOn Application before the contract is concluded. The Subscription contract is concluded at the moment payment is confirmed by the Payment Operator or platform provider. 8. Liability for the Payment Operator's services. We are not liable for the Payment Operator's services, including in particular delays in payment processing, transaction rejections, or technical errors on the part of the Payment Operator. From the moment you move to the Payment Operator's website, the provisions of these Terms no longer apply.

1. Types of notifications. In the GreenFitOn Application we use push notifications and email notifications. 2. Push notifications. Push notifications are sent to the User's mobile device to inform about workouts, progress, reminders, and other events related to the GreenFitOn Application. The User may manage push notification settings at any time in their device settings or in the GreenFitOn Application. 3. Email notifications. We send email notifications to the email address provided by the User during registration. They are used to communicate with the User, including in particular matters related to the Subscription, changes to the Terms of Service, and Account information. In the case of emails related to performance of the contract (e.g., contract confirmation, notice of changes to the Terms of Service), receiving them does not depend on the User's consent and the User cannot unsubscribe from them.

1. Prohibited conduct. The User may not: a. take actions aimed at breaking security measures, hindering or disrupting the functioning of the GreenFitOn Application, or destroying, deleting, or hindering access to Accounts; b. interfere with the GreenFitOn Application's code; c. use the GreenFitOn Application in a manner contrary to the law, good practice, or the provisions of these Terms. 2. Our rights. If a breach of the above prohibitions is found, we may: a. block access to the Account; b. terminate the contract for the Account-hosting Service, subject to a 7-day notice period. We will inform you of any restrictions imposed by email, stating the reason.

1. Grant of license. We grant the User a non-exclusive license to use the GreenFitOn Application, without the possibility of transferring it to another person. The User may use this license only to the extent necessary to use the Services and functions of the GreenFitOn Application in accordance with these Terms, for the duration of the contract for the provision of Services concluded with us. 2. Ownership rights to the GreenFitOn Application. Intellectual property rights to the GreenFitOn Application and its elements – including the interface, markings, graphic materials, texts, Training Materials, and source code – belong to us or to third parties from whom we have obtained the relevant rights. Rights to the Training Materials belong to us under agreements concluded with their creators or entities from which we acquire the relevant licenses. 3. Restrictions and prohibited actions. Without our consent, it is prohibited to copy, modify, distribute, or decompile the GreenFitOn Application. 4. Prohibition on using content from the GreenFitOn Application. We do not permit downloading, copying, storing, or otherwise using content available in the GreenFitOn Application – regardless of its form (e.g., text, graphics, databases, photos, Training Materials, computer programs) – without our prior, express consent. This prohibition covers both manual and automated actions, including page indexing, web scraping, and using content to build or train artificial intelligence systems. The prohibition applies in particular to content protected by copyright or related rights, such as trademarks, works, phonograms, videograms, and press publications. The prohibition does not apply to standard content search by internet search engines and does not restrict Users' rights arising from a contract or from permitted use as provided by law. 5. Reservation within the meaning of Directive 2019/790. The provisions of paragraph 4 above constitute an express reservation by the rightsholder within the meaning of Article 4(3) of Directive (EU) 2019/790 of the European Parliament and of the Council of 17 April 2019 on copyright and related rights in the Digital Single Market, and of the national provisions implementing that Directive. This means that we do not agree to the use of content available in the GreenFitOn Application for training, creating, or improving artificial intelligence systems.

1. Exclusions of liability for the operation of the GreenFitOn Application. We are not liable for the incorrect operation or non-operation of the GreenFitOn Application or related Services and functionalities where this results from: a. the User's breach of these Terms; b. the User providing false data; c. technical problems on the User's side. 2. Nature of the Training Path and Training Materials. The Training Path and Training Materials are informational and recommendatory in nature. We do not guarantee that using the Training Path or Training Materials will produce any particular health, fitness, or aesthetic results. We are not liable for any injuries or other health damage resulting from performing exercises based on the Training Materials, in particular where the User provided false or incomplete information about their health in the Survey, ignored contraindications to performing a given workout, or performed exercises in a manner inconsistent with the instructions contained in the Training Materials. 3. Liability for third-party services. We are not liable for third-party services, including in particular the Payment Operator's services, hosting services, analytics services, and video content provider services. 4. Technical and service downtime. We may temporarily limit access to certain functions of the GreenFitOn Application if necessary due to servicing, maintenance, development work, or technical failures. We will make every effort to ensure such limitations last as short as possible, are carried out at times of the lowest expected load on the GreenFitOn Application, and that Users are informed of planned technical downtime with reasonable advance notice, where possible. 5. Liability for the quality and availability of Training Materials. Training Materials may be supplemented, updated, or removed by us in connection with the development of the GreenFitOn Application's offering, technological changes, or substantive considerations. We will inform Users of any material changes to the availability of Training Materials at least 14 days in advance, by sending an email to the address associated with the Account and posting information in the GreenFitOn Application. In the case of changes resulting from technical or legal reasons beyond our control, the notice period may be shorter.

1. Right of withdrawal – Account-hosting contract. The User may withdraw from the contract for the Account-hosting Service without giving any reason within 14 days of its conclusion, i.e., from the date the Account was activated. 2. Right of withdrawal – Subscription contract and digital content. As a general rule, the User has the right to withdraw from the Subscription contract within 14 days of its conclusion (i.e., from confirmation of the first payment). However, because the Subscription Services consist of the supply of digital content, the right of withdrawal does not apply to the User if we began supplying digital content before the expiry of this 14-day period, to which the User gave prior, express consent at the payment stage, acknowledging the resulting loss of this right. We send confirmation of the User's consent by email or make it available for download in the GreenFitOn Application. 3. Method of withdrawal. The User may withdraw from the contract by: a. submitting a statement of withdrawal electronically to our email address: kontakt@greenfiton.com, b. using the Account deletion functionality in the GreenFitOn Application (in the case of withdrawal from the Account-hosting contract), c. sending a statement in writing to our correspondence address indicated in § 1. In the case of withdrawal from the Subscription contract, deleting the Account does not constitute withdrawal from that contract. In such a case, the User should contact us by email or use the Subscription management panel in the GreenFitOn Application, Google Play, the App Store, or with the Payment Operator. 4. Withdrawal form. When submitting a statement, the User may use the withdrawal form found in Annex 1. To meet the withdrawal deadline, it is sufficient to send the statement before it expires. Immediately upon receiving a statement of withdrawal, we will send the User confirmation of its receipt to the email address associated with the Account. The withdrawal form may be submitted either electronically (e.g., as a scan or photo) sent to our email address, or in paper form, sent to our correspondence address. 5. Effects of withdrawal from the Subscription contract. If the User is entitled to withdraw from the Subscription contract and exercises that right, we will refund all payments received from the User, without undue delay and no later than within 14 days from the date we received the User's statement of withdrawal. We will make the refund using the same payment method the User used for the original transaction, unless the User has expressly agreed to a different method of refund.

1. How to file a complaint. Complaints regarding Services provided by us under these Terms may be submitted to our Contact Details. 2. Required content of the complaint. A complaint should include the User's first and last name, email address, a description of the problem, and the request. The absence of this information may lengthen the complaint process due to the need to obtain it, and in extreme cases may prevent the complaint from being reviewed on its merits. 3. Time limit for handling complaints. We will review a complaint within 14 days of receiving it. 4. Communicating the decision on your complaint. We will provide the User with the decision on the complaint, together with reasons, to the email address they provided. The User consents to communication related to the complaint being conducted electronically. 5. Complaints regarding payments. Complaints regarding payments processed through the Payment Operator may be filed directly with the Payment Operator, in accordance with its complaint procedures. Regardless of this, the User may also file payment-related complaints with us at our Contact Details – we will review them in cooperation with the Payment Operator within 14 days of receipt.

1. We will attempt to resolve any disputes between us and the User amicably. If the User wishes to appeal our decision, they must send us an email to our Contact Details. 2. If we are unable to reach an agreement, the dispute will be resolved by the competent common court. 3. Out-of-court dispute resolution. The User may make use of the following free out-of-court dispute resolution methods: a. filing a request with a permanent amicable consumer arbitration court (Art. 37 of the Act of 15 December 2000 on Trade Inspection); b. applying to the provincial Trade Inspection inspector to conduct mediation (Art. 36 of the Act on Trade Inspection); c. seeking assistance from the district (municipal) consumer ombudsman; d. seeking assistance from a consumer organization, in particular the Consumers' Federation or the Association of Polish Consumers. 4. Information about available procedures can also be found on the website of the Office of Competition and Consumer Protection: https://uokik.gov.pl/pomoc-dla-konsumentow

1. Changes to these Terms. We may amend these Terms in particular where it is necessary to: a. adapt the Terms to applicable legal provisions affecting their content; b. adapt the GreenFitOn Application to orders, rulings, decisions, or guidelines of a public administration body affecting their content; c. update the Terms as a result of changes to the functionalities, Services, or products available in the GreenFitOn Application; d. make editorial changes to the Terms that do not affect the rights and obligations of the User or of us; e. prevent breaches of the Terms; f. adapt the technical requirements specified in the Terms to current technological standards; g. reflect a change in our details. 2. Notice of changes to the Terms. We will inform the User of a change to the Terms 14 days before it takes effect, by sending an email to the address provided by the User on the registration form. We will also announce the changes in the GreenFitOn Application. If the User does not accept the new content of the Terms, they may: a. terminate the contract for the Account-hosting Service by sending an email to our Contact Details or by deleting their Account themselves, b. cancel their Subscription in accordance with § 5 of these Terms, if the change concerns the terms of provision of Subscription Services. 3. Shortening the notice period for changes to the Terms. We may shorten the minimum 14-day period referred to in paragraph 2 only where a change to the Terms is directly required by a change in applicable law or a final court ruling, and its entry into force within 14 days is necessary to keep the Terms compliant with the law. In that case, the change takes effect on the date of announcement, of which we will promptly inform Users. Changes that are purely editorial or administrative in nature and do not affect Users' rights and obligations do not require the 14-day notice period. 4. Ability to record the Terms. The User may, at any time, record these Terms by printing them, saving them to a storage medium, or downloading them from the GreenFitOn Application. 5. Ability to rely on mandatory legal provisions. These Terms do not in any way restrict the User's ability to rely on mandatory legal provisions, in particular provisions governing consumer protection. 6. Protection of personal data. The rules for processing the User's personal data are set out in the Privacy Policy. 7. Governing law. These Terms are governed by Polish law. 8. Entry into force. These Terms take effect on September 1, 2026.

If you wish to exercise your right of withdrawal, you may (but need not) use the model form below, sending it to our Contact Details indicated in § 1 of these Terms: MODEL WITHDRAWAL FORM (this form should be completed and returned only if you wish to withdraw from the contract) Addressee: Sylwia Subik, conducting business under the name Polska Akademia Trenerów i Instruktorów Sportu GREEN WAY SYLWIA SUBIK, al. Niepodległości 40, lok. 15, 23-204 Kraśnik, Poland, email: kontakt@greenfiton.com STATEMENT OF WITHDRAWAL FROM THE CONTRACT I hereby give notice of my withdrawal from the contract a) for the Account-hosting Service in the GreenFitOn Application*; b) for the Subscription in the GreenFitOn Application* a) in full* b) for the following products or services:* _______________________________________________ * delete as appropriate Date the contract was concluded: _______________________________________________ Bank account number for the refund (if different from the account used for payment): _______________________________________________ Account holder: _______________________________________________ User's first and last name and residential address: _______________________________________________ Place and date: _______________________________________________ Signature (only if the form is submitted in paper form): _______________________________________________